Answer:
Gavin's delivery cycle time=11.6 days
Explanation:
The delivery cycle time is the time between when an order from a customer is received and the time the product is actually delivered to the customer. It can be calculated using the formula below;
DCT=W+I+P+M+Q
where;
DCT=delivery cycle time
W=wait time=5 days
I=inspection time=0.7 days
P=process time=2.5 days
M=move time=0.4 days
Q=queue time=3 days
In our case;
DCT=unknown
W=5 days
I=0.7 days
P=2.5 days
M=0.4 days
Q=3 days
replacing;
DCT=5+0.7+2.5+0.4+3=11.6 days
Gavin's delivery cycle time=11.6 days
