Question

Chipotle linked fresh ingredients with the marketing and training of employees to build customer service as a capability. This example illustrates the way in which resources must be combined in order to form capabilities. a. True b. False

Answer 1

Answer:

True

Explanation:

It is so common to hear a concept in marketing and customer service, it is "holistic" this means that to combine a lot of ingredients in a product such as fresh food, excellent service and so on makes a good service, completed; the term refers to take into account several aspects of the product.