Question

Sam wants to ensure that the tone of his informational e-mail matches his intent. He should a. delete the e-mail and phone the recipient instead b. read the message aloud to himself c. wait 72 hours before sending the message d. include several exclamation points to express enthusiasm

Answer 1

Answer:

B. Read the message aloud to himself

Explanation:

By reading the message aloud, Sam can know how the receiving party will perceive the tone of the e-mail. He can then adjust his wording to further match his intent, or leave it as it is, if he feels it matches.