Answer:
b) The reader will be generally interested in what you have to say
Explanation:
The answer is
b) The reader will be generally interested in what you have to say
Routine replies and positive messages are the opening messages in the content and direct method of writing should be used so that the reader will read the and will be exited to know what the writer have to say in the main content. The reader will get interested to know the main content when direct approach is used for positive messages and routine replies.
Thus the answer is
b) The reader will be generally interested in what you have to say.