Answer:
The answer is: Emotional intelligence
Explanation:
A person with emotional intelligence is able to identify and manage his own emotions and the emotions of the people around him.
Usually they are very perceptive of other people's emotions, and when they use their abilities correctly, they can improve the performance of those around them. For example, sometimes a compliment or some nice words can do a lot to boost an employee's self esteem and efficiency.
This is a very useful trait in modern management, since modern workplaces rely more on open communications and team work.