Answer:
intangibles properties
Explanation:
Goods and services may be characterized by their tangibility or intangibility. Tangible products are physical products that the consumer can see, feel, try on, for example shoes. In contrast, untouchable products are those that do not have a physical form, so consumers cannot test their quality beforehand. For example, a massage, a hairdressing service, a dermatological treatment and other various types of services.
