Question

32. Emma is the manager of a small beauty salon. She deals with different kinds of
customers and has to ensure that the customer needs are identified and satisfied. To
develop an effective customer service, she should:​

Answer 1

Answer:

greet, ask if she can help and help them till the end.

Explanation:

you need to have the customer feel valued and that you will help them with anything. you should stick through with them until they feel satisfied with the product they've decided whether they'll buy it or not.

Answer 2

Greet them with a smile and help them until they are satisfied