Question

A SOHO customer finds that their VoIP conversations frequently break up and become unintelligible. This happens most often when one person in the office streams video from the internet. What configuration changes on the SOHO router is MOST likely to improve VoIP performance?

Answer 1

I don't know exactly which configuration is being asked for, but I'm pretty sure it's something related to configuring the CoS / QoS correctly, so VOIP data gets proper bandwidth allocation such that it has priority over other types of data.

CoS = Class of Service

QoS = Quality of Service

I hope this helps!