Answer:
For the customers, the average outgoing quality = 1.51%
Explanation:
let the following:
Pd be the true percent defective of the lot
Pa be the probability of accepting the lot
N be the number of items in the lot
n be the number of items in the sample
Average Outgoing Quality = {(Pd)(Pa)(N-n)} / N
= 3% * 57% * (500 - 60 ) / 500
= 1.505%
Therefore, For the customers, the average outgoing quality = 1.51%