Answer:
Letter a. an organization's long-term course of action designed to deliver a unique customer experience while achieving its goals.
Explanation:
Organizational strategy is the method established by the company to fulfill its objectives. Strategy makers are often at the top of the company hierarchy, but they must be disseminated and realized at all organizational levels to be effective. The goals formulated in the strategy will become the set of common actions instituted by each department so that together they can meet the goals of a company.