Question

In the process of_________, the best firms in a company’s industry or industries with similar business processes are targeted, and the company then compares its own results and processes with the results and processes of the targeted organizations. (p. 151)
A) focusing
B) aligning
C) modeling
D) benchmarking

Answer 1

Answer: Benchmarking

 

Explanation: In simple words, benchmarking refers to the process under which an organisation compares it performance and processes to the other firms in the industry. Usually the firms selected for comparison are industries best.

The benchmarking is done so the company can operate its business more effectively and efficiently by correcting the mistakes. It works as a guide for other firms by studying the framework of industry leaders.

Hence from the above we can conclude that the correct option is D.