Question

ISO 9000 currently stresses _____ of a certified organization. A. inclusion of reused components in the office equipment B. minimizing harmful environmental effects C. a minimum of four supervisory levels D. product diversity E. continual improvement

Answer 1

The correct answer is letter E.

Explanation: In ISO 9000 certification, Continual improvement is emphasized.

By reducing the variability in the product or service is an important key to quality. Poor quality has a positive effect on productivity because it usually takes longer to produce a good part.