I would honestly say that there are a few available tools that Carrie can use, but the best tool is the inbuilt Windows Powershell. As Powershell continues to extend its purpose and usefulness, Microsoft, on the other hand, continues to use Powershell's capability to develop more cmdlets for products like Windows Servers. Everything that can be done in a GUI environment can be done in Powershell. Carrie should be able to use Powershell to run things more efficiently from the command line without stepping a foot on the physical server. She will only need to access the server from her desk remotely, run a few commands, and that is it. Powershell command line is so powerful; it carries with it every troubleshooting pack that you can think about.