Question

The marketing managers of Havtol Inc., a food products company, created a dedicated software system to receive customers’ feedback on the company’s latest products. Customers who log into the company’s networking site are directed to a page where they can answer a questionnaire. The managers can query the server at any time and collect the data required. In this scenario, Havtol Inc. is most likely using a(n):

Answer 1

Answer:

Web survey system.

Explanation:

It s a system that helps to reduced costs, effort and time to carry out the survey in the locality, especially in regions remote.

Advantages:

-reduced costs, effort and time to carry out the survey.

-creating a question bank by topic.

-creating a survey template with different questions for different topics.

-neat and unlimited number of surveys.

-monitoring the implementation location survey.

-survey data will be synchronized in the web.

-the surveyor can be done analyzing survey data on the web.

-manager can select data analysis, charting, realising report to quickly survey result did not wait long.

Answer 2

Answer:

Web survey system

Explanation:

A web survey system is a method of obtaining information from customers. When using web survey systems, the company posts the questionnaire  on the website which customers can then visit in response to a link on the site. As soon as the customer has finished taking the survey, responses are immediately submitted. Therefore, data can be obtained any time by management.