Question

Subway is a large chain of franchise sandwich shops. Marcia owns three Subway stores in a large city. At the end of the year, she notes that sales rose from 2 to 5 percent over last year's sales at Stores 1 and 2, but fell 2 percent at Store 3. Based on this information, which of the following is the best course of action as to how Marcia should reward (or punish) her store managers?

Answer 1

Answer:

Th answer is: I would reward the managers of restaurants 1 and 2

Explanation:

In my opinion Marcia should reward the two managers from restaurants 1 and 2 based upon the percentage of sales increase. She could give an X$ bonus to the manager of restaurant 1 as a prize for increasing sales by two percent. Then she could also give the manager of restaurant 2 the same X$ bonus but also give him (or her) a 3% raise.

I wouldn´t take any type of actions regarding the manager of restaurant 3. I would be let him know that I was rewarding the other managers because they performed better than him. I believe that rewards are usually more beneficial than punishments. I also believe people are selfish and greedy, so when manager 3 realizes he lost the opportunity of earning a bonus and a raise due to his poor performance, he will be motivated to work better next year.