Answer:
To the Head of Purchase Department,
I have recently purchased lab equipment from your company, however it appears to be faulty upon arrival. I have asked on multiple occasions if I can send the products in to be repaired, or to just return them; I have been denied both. I am sending this letter in order to receive my rights as a consumer/customer of your company. I wish to know why I am being denied, and what would be the next course of action if I cannot receive compensation for the faulty products which were distributed?
-Sincerely an Inquiring Customer, Kanata
Explanation:
Letter set up should be
Date-
Person Which it is addressed to-
Reason for writing-
Questions for the reader-
A Goodbye-