Question

A nurse is asking a colleague about a situation. Which statement demonstrates assertive communication?
- "Why are you treating me this way?"
- "I think there is a better way to handle this."
- "You always act like this." "What is your problem with me?"

Answer 1

Answer:

- "I think there is a better way to handle this."

Explanation:

Assertive communication is one that can pass the information clearly, dynamically and respectfully, obtaining the expected return. When it works well, it creates an open channel that allows dialogue between parties and greater collaboration. In other words, assertive communication is based on a positive personal attitude when relating to others and consists in expressing opinions and evaluations avoiding disqualification, disapproval and confrontation. This shows that assertive communication is the appropriate way to interact with people.

Among the options given in the question, the one that best represents an example of assertive communication is "I think there is a better way to handle this."