While training to be a medical technologist, Tom did not anticipate how often he would be educating people about emotional aspects of health concerns. Luckily, he keeps in mind the following tip(s) from the book for dealing effectively with emotions:(A) Be willing to talk honestly and openly(B) When someone is hard to understand, forget him.(C) Keep insist on helping if they don't want it(D) Stand up when speaking to people in wheelchairs