Question

Which of the following is not a principle of Deming management? Companies should aim at improving the system. Quality should be aimed at the needs of the consumer. Quality can be improved on the basis of hard data. Companies should determine which workers are to blame for problems. Improved quality leads to increased market share and employment.

Answer 1

Answer:

The following is not a principle of Deming management: companies should determine which workers are to be blamed for problems.

Explanation:

W. Edward Deming gave 14 principles of total quality control. He emphasized on Improving the system in order to improve quality. He advocated focusing on the needs of the consumer instead of focusing on competitive pressure. He was of the view that quality should be constantly improved in order to increase market share. And using statistical control method along with inspection to check working of the process.