Question

Which of the following is the best way to ensure a successful phone interaction with a customer before ending a call?

A. Confirm your agreement with the customer.
B. Thank the customer for calling.
C. Ask if there is anything else you can do.
D. Offer the customer a discount on their next purchase.

Answer 1

I’d say C, in case the customer had any other questions that needed answering.

Answer 2

Answer:

D.

Explanation:

The customer wants discounts not " have a good day."