Liz is a team leader at a local grocery store. Recently, her boss said that she needs to address the negative attitudes of employees. To try and fix this problem, she has begun awarding gift-cards to employees who have great attitudes. What internal leadership intervention is Liz addressing? • Goal focusing • Managing conflict • Satisfying needs • Facilitating decisions

Liz has been asked to manage the employee's attitude, she has been able to do so, she has been goal focusing. Thus, option A is correct.

The sales of the store have been based on the action of the employees as well as their attitude towards the customers. The negative attitude will result in decreased sales of the store, as well the loss in profit.

The idea of Liz to distribute the gift-cards have been able to attract more of the employee attitude to the store, as well as the attitude fo the employees will results in the customer satisfaction that leads to an increased sales.

Since Liz has been asked to manage the employee's attitude, she has been able to do so, she has been goal focusing. Thus, option A is correct.

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