During weekly conference calls, mary, a restaurant manager for a national chain of restaurants, and the other managers in her district explain to their district manager the reasons for different decisions; they also explain why certain costs and sales were higher or lower than they were the previous week. _______ is the explanation of their decisions and work results.
Accountability - this means taking responsibility for failures as well as analyzing successes so that you can continue to make better decisions. Accountability also relates to being open and transparent.
