_______ is an alternative dispute resolution technique where a third party urges disputing parties to deal directly with each other in a positive and constructive manner.A. OmbudsmanshipB. FacilitationC. Peer reviewD. MediationE. Arbitration
Mediation is an alternative dispute resolution technique where a third party urges disputing parties to deal directly with each other in a positive and constructive manner. The third party is called the mediator.