The van halen contract with concert venues, article 126, states that the dressing rooms must have certain munchies, including m&m's with the brown candies removed. what quality improvement process is this an example of? setting high expectations in processes use of checklists to improve outcomes rock'n'roll ego
While the list of snacks may seem oddly specific and asking for too much, it was actually a good way for the band to make sure all of their requests in the contract were being followed perfectly.