Answer:
The answer would be C, Tone.
Explanation:
The tone of the message can change how the entire message is received.
When a message is delivered to someone, one should take care of the words used in the message to deliver your point of view. The choice of words play an important role in communication. The words make up the entire tone of the message. Harsh or hard words will leave a negative impact on the receiver. Polite words would leave a definite positive impact. So when sending a message, the tone of the message plays an important role. It can change the whole perception of the message that is sent to someone.
