Hey! :) Okay so yes i understand completely because One, it's true, and two because it's happened to me plenty of times and i have experienced this many times.
The chatbot industry is still in its early days, but growing very fast. What at first may have looked like a fake or a marketing strategy, is becoming a real need. Would you like to know the movies that are trending in your area, the nearby theaters or maybe watch a trailer? You could use the fandango bot. Are you a NBA fan trying to get game highlights and updates? Maybe you could try the NBA'S BOT. And what about food or clothes? Have you seen how many brands have now chatbots that allow you to easily order food or explore clothing to shop online?
Marketing motivations cannot be denied, but if chatbots meet the high expectations of the users, they will become indispensable tools for many use cases.
