can someone tell me what are the steps to solving this?

The general equation of an ellipse is
[tex] \dfrac{(x-x_0)^2}{a^2}+\dfrac{(y-y_0)^2}{b^2} = 1 [/tex]
where:
So, in your case, we have [tex] (x_0,y_0)=(2,3) [/tex], and the equation will look like this:
[tex] \dfrac{(x-2)^2}{a^2}+\dfrac{(y-3)^2}{b^2} = 1 [/tex]
Moreover, we know that the major axis is horizontal (i.e. it involves the x coordinate). Its length is 8, which implies [tex] a=4 [/tex]
Similarly, the minor axis has length 4, which implies [tex] b=2 [/tex]
So, the complete equation is
[tex] \dfrac{(x-2)^2}{16}+\dfrac{(y-3)^2}{4} = 1 [/tex]