The underlined word "tomar" in the sentence means:
Meaning of the verb "tomar."
This verb in Spanish, although it may have the translation "beber," which in English is drink, is also used with meanings such as "coger," "agarrar," or "recibir," for which it is usual to be confused.
In the case of given sentence, it is a common expression when they make a call to an office and the secretary must write the information to report it later to her superior or the pertinent employee.
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