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Consumer Product Safety Commission

The federal administrative agency is empowered to adopt rules and regulations with an aim of interpreting as well as enforcing the Consumer Product Safety Act.

I believe the answer is: Consumer Product Safety Commission

Consumer Product Safety Commission is an independent agency of the united states government which purpose is to protect the consumers in united states from 'unwanted risk' that may come from using a product.
They would evaluate consumer's complain and report in order to determine which products should be recalled.
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