Santiago, a sales manager at Advanced Inc., presents his company's new range of advanced surveillance cameras to a group of prospective buyers. Tony claims that the company's new version of cameras has a zoom capacity ten times greater than its previous version. In the context of verbal support elements, Santiago uses a(n) _____ to enhance his presentation
a.Case history.
b.Example.
c.Comparison.
d.Anecdote.
e.Testimonial.
