Trevor is a nursing assistant who has a list of jobs he must complete by the end of the day. He is required to feed Heather, an elderly patient. Heather needs help feeding herself. Today, she is taking a long time to eat. Which best describes what skill Trevor can use to make sure Heather finishes her meal?
a. He can be observant, which allows him to watch for signs of discomfort.
b. He can be patient, which allows her extra time to eat.
c. He can be communicative and tell her to hurry up.
d. He can be resourceful and try to feed her faster.