Lance employs several employees to cook at his restaurant. He's given them an easy to follow a recipe for how he wants all his burgers. His employees mess up sometimes, so he has decided to replace them with a burger-making machine in order to make sure there is less variation in the burgers that get made. According to McDonaldization, which component of McDonaldization is this an example of?
a. Efficiency
b.Control
c.Predictability d.Efficiency
e.Calculabilit
