K is an agent who made an improper sale of an annuity to a client. Which of the following corrective actions would the Department of Financial Services likely order K to take?
a. Provide a full refund to the client for the improper sale of the annuity.
b. Undergo additional training and education on annuity sales and compliance with state regulations.
c. Pay a fine or penalty for violating state insurance laws and regulations.
d. Have their insurance license suspended or revoked for the improper sale.
