5. Marc canceled his Comcast cable service. When the cable guy removed the Comcast
equipment, he mistakenly left behind a modem worth $220. Due to some mix-up, this
amount was sent to a collection agency. Upon discovering the error, Marc returned to
modem to Comcast, which promised to correct his account. But the mistake remained on
Marc's credit report. Because of the error, Marc had to pay an additional $26,000 when he
refinanced his mortgage. Did Comcast violate its duty of good faith?
