As a democratic team leader, how can you help Barbara?
1) You congratulate Barbara on her excellent patient care and suggest that someone in the home office complete the forms for her.
2) You remind Barbara that the company needs timely reimbursement to survive, explain that other nurses do not have difficulty completing the forms, and give her new deadlines that she needs to meet.
3) You give Barbara the urgent requests from accounting for completed forms, expect that she will remember her job training to complete the forms, and assume she will get them done or be fired from her job.
4) You ask Barbara the reasons for her delayed paperwork, assign another nurse to teach her how to more efficiently fill out the forms, and remind Barbara of the shared goal that timely reimbursement keeps the company profitable and pays her salary.
