Olivia Greenbaum is a 9-month-old infant admitted to the hospital with respiratory syncytial virus (RSV). She was born prematurely at 30 weeks' gestation. Her complications at birth included respiratory distress syndrome (RDS), suspected sepsis, and formula intolerance. She was discharged home after 8 weeks on soy-based formula. This is her first hospitalization since her birth. Olivia is Mr. and Mrs. Greenbaum's only child, and they are very anxious. Mrs. Greenbaum is her primary caregiver. Olivia is receiving supplemental humidified oxygen administered via oxygen tent at 40?