Dealing with limited resources while ensuring quality care and meeting regulatory or legislative standards, guidelines, and goals can pose challenges. An exemplary triage team can be invaluable in this regard. The facility must stay informed about the influx of patients, their needs, and behaviors to effectively realign resources and staff. This enables managers to provide quality care when it's most needed and to refer patients to other facilities if unable to meet their needs appropriately. For instance, a primary care office providing methadone for heroin addicted patients instead of referring them to government-approved methadone clinics would be inappropriate unless certified as a Medication Assistance Treatment facility. Managers must be aware of _____.
A. The facility's resources and staff allocation
B. Patients' needs and behaviors
C. Regulatory and legislative standards
D. Referral processes and appropriate care provisions
