Match the example with the step in the sales process.
To match the items, click the example, and then click the step
in the sales process.
Christos offers a price break for an order of a larger quantity
of the item.
Identify sales leads
Tyler keeps a list of people who have signed up for the
company's e-mail newsletter.
Matsuko listens to her prospect's concerns about the
product and finds ways to satisfy the prospect's concerns.
Malik calls sales leads in order to find out how interested
they are in the product.
Negotiate details
Handle objections
Confirm prospects
Delia and her prospect agree on a price, so she writes up a
receipt and sends the customer a bill for payment.
Becky has a meeting with a potential buyer where she
presents her proposal.
Close the sale
Pitch the product
