1 Golden Sands Hotel has had a fire on the top floor. It will take three months to redecorate and furnish the 20 bedrooms. They have already accepted internet bookings from customers for these rooms. They do not have spare rooms on the other floors and will need to cancel these bookings. The fire will also mean that the hotel will not need as many staff hours. The Human Resource Manager has decided to reduce the hours of all 20 part-time staff for the next three months. She is wondering how to effectively communicate this decision to staff. a What is meant by 'effective communication'? 2] b Identify two methods of visual communication. 2] c ldentify and explain two barriers to effective 4 communication. d ldentify and explain two methods the Human Resource Manager could use to communicate her decision to the 20 part-time staff. e To what extent is effective communication important to the success of Golden Sands Hotel? Justify your answer.
