Reynaldo is a paraprofessional. One of his responsibilities as a team member is to work with Amy, a student, to help Amy achieve her IEP goals. The general education teacher on the team, Michelle, has been very pleased with Reynaldo's work with Amy, who has made great progress. One Wednesday afternoon, Michelle talks with Reynaldo about Amy's file ahead of a scheduled IEP meeting. That Friday night, while attending a school function, the school principal overhears Reynaldo talking about Amy's family background to another person. Recognizing Reynaldo, the principal mentions the incident to Michelle on Monday. The principal also receives a phone call from Amy's guardian, her aunt, asking why information about their family had been shared with people in the community; somebody had shared the information with Amy's aunt on Saturday. Reynaldo is surprised; he would never do anything to lose the trust of a parent or guardian. Michelle is disappointed because she assumed that Reynaldo was familiar with FERPA requirements. What is the main issue in this scenario?
1) Reynaldo shared confidential information about Amy's family without permission
2) Michelle did not properly communicate with Reynaldo about FERPA requirements
3) The school principal overheard a conversation about Amy's family background
4) Amy's aunt received information about their family from someone in the community
