The nurse is teaching a parent how to administer otic medications to her 4-year-old child. Which comment from the mother would indicate the need for further teaching?
a) I'll gently pull the earlobe down and back to straighten the ear canal.
b) I'll gently tug on the ear to help the medication go in deeper.
c) I'll wait for my child to lie down before administering the drops.
d) I'll massage the tragus of the ear after giving the medication.