KNOWLEDGE MANAGEMENT
(ANSWER ALL QUESTIONS)
Actual Content of the knowledge
Refer to Project Part 1 on the nature or type of business that you have chosen and prepare/provide ONE (1) sample of document related to the following:
Declarative knowledge
Procedural knowledge
Common knowledge
Technically specific knowledge
Contextually specific knowledge
Motor skills
Theoretical skills
Simple knowledge
Complex knowledge
Support knowledge
Referring to Chapter 7 (slide 12), prepare/provide ONE (1) sample of document related to the following:
Classification
Diagnosis OR Decision Support
Design
Planning
Scheduling (e.g., marketing, project)
Database or Data Mining (E.g., marketing/sales report)
Prepare/provide ONE (1) sample of document related to the following:
Organization chart
Supply Chain of the business
Staff directory
Customer record database
Schedule rotation (socializing)
Customer support database (Helpdesk)
Incident report
Cost reduction suggestion table
Operation improvement suggestion table
Calendar
Please note that you may use samples found from the Internet resources or your previous works that is related to the nature or industry of your business. The samples can be in any type of formats: text, visual, charts, graphs etc.
