Identify the major reasons why managing organizational behaviour will be challenging during changing times. Briefly identify the major drivers of change in the current work environment. 2. Distinguish between informal and formal organizations. Are they complementary or contradictory? Provide an example of a business firm as an open system. 3. What technological changes have been taking place in virtually all work environments and what impact will they have on workers? 4. How could a manager use self-fulfilling prophecies to improve a work group? Identify the most common errors that affect the attribution process and briefly discuss the implications for managers. 5. Briefly explain the ABC model and provide an example of each model element. Identify several work attitudes and indicate the importance of positive work attitudes.
