Task: Suppose that you are developing a small pizza restaurant with a dining area and local delivery. Develop a list of customer requirements and technical requirements to complete a House of Quality. Take into consideration what service standards might such an operation have.
Submit the following:
A. Completed House of Quality
B. Concise explanation on the following: (Up to 3 document pages max)
Customer Requirements (Wants) and the importance rankings.
Technical Requirements (Hows), direction of improvement, technical targets, and level of difficulty to achieve.
Relationships identified in the matrix diagrams between Wants and Hows and the correlations in the roof.
Competitors identified and basis for ratings.
Identified CTQs/ Priority Improvement/s based on HOQ results.
