Notice that exchange (which generally relies on reward power) and pressure (which generally relies on coercive power) are both ranked as "least effective" tactics. So what type/s of power should a leader try to use most frequently? Explain.
How might a person's perception of power (their own and the other party's) affect how they try to resolve conflict or negotiate? What conflict resolution style and negotiating strategy generally optimizes outcomes for both parties? Explain.
