Tofu Manufacturing Mr. B is an established tofu manufacturing operation in the Lower Mainland. You have been located in Delta for many years Details: Your space is 3500 square feet, with 4 shipping/receiving docks Office Staff 5 employees and 4 Operations employees. Products to be produced Soft Tofu-1200 lbs per week Firm Tofu-1000 firms per week Dessert Tolu-200 lbs per week Summer months-Dessert Tofu-goes up 660 lbs per week Shelf life 7 days refrigerated Shelf life 6 months if in the freezer Approx 55% of product is refrigerated Target market People living in the Fraser Valley Products to be sold to North American Grocery stores, T&T Supermarket and small ethnic grocery stores. You must deliver the goods to each location . Secondary markets: Metro Vancouver, Alberta, possibly Washington State The Operations plan is to focus upon how the business will operate on a daily basis. For this assignment assume that funds are available for the business and that the firm has a sales and marketing team in place. Your operations plan does not need to include any financial analysis or strategic planning. Report Content The final report must contain ALL of the following: 1. Identification of the Customer and what they specifically Value from the firm 2. Scope of the business- what are the competitive priorities 3. Your product(s)-full description and design of each 4. Forecast of Demand for products or services for next 12 months - forecasting method and how it will be monitored 5. Process flow of the operation- show diagram and explain fully 6. Business layout-show layout diagram and explain why laid out this way and how this layout improves operations efficiency. 7. Staffing requirements -organizational structure of the operation 8. Quality dimensions 9. Capacity planning and identification of capacity limitations (bottleneck operations) for daily work activities-numerical analysis of maximum daily productivity or efficiency attainable 10. Inventory control: specific items & quantities and materials requirements 11. Supply Chain-list of suppliers and supply methods to be used 12. Quality-explain how quality will be maintained through all work processes/activities (inspection points) a. Show the method of solving a quality problem b. Show how the problem will not occur again
