Cynthia's use of "they" to describe both the plant managers
(line 13 and line 15) and the plant workers (line 15) suggest
that she
a.
No longer considers herself part of the either group
b. Sees little difference between the two groups
C.
Is incapable of seeing members of either group as
individuals
d. Feels superior to the members of both groups
e. Does not know any of the people described personally.