A performance review meeting was arranged by Helena at New Delhi office to discuss the biannual performance review with Sofia. The details are as under: Helena: I have scheduled this meeting to discuss your mid-year performance review. Sofia: Yes, I was expecting this for a while. Helena: Good! So how do you see your last quarterly performance? Sofia: I think I have put in a lot of efforts. Helena: But you did not achieve your targets. Sofia: I have shared apt profiles and tried my level best. Helena: Your target was a multiple of five and you only got 3.4, that's way too short. Sofia: You are well aware that several of my candidates got job offers, however seven of the candidates did not join. Helena: This was part of our business; you should have taken care of it. Sofia: No I could not, you were expecting too much. Helena: You were not getting any salary hike or a promotion this term. Sofia: "How could you do that"? Helena: This is the decision of the boss. Sofia: But even the boss cannot ignore my efforts and contribution to this organization. I am not at all satisfied with our existing incentive structuring. Helena: I got your point. But we are bounded by the rules of the company. Every other employee gets incentive and hikes based on the existing incentive strategy of the company. You are no exception. Sofia: But you are well aware of the fact that the analytics industry is highly competitive and prospects have multiple job offers while serving their notice period. Importantly, the client that we work for, was not an industry leader, therefore there is a high dropout ratio. Question: 1. Identification of the main issues. Human Resources management Problem? 2. Analysis and evaluation of the issues
