When troubleshooting network issues, it's important to carry out tasks in a specific order.
Drag the trouble shooting task on the left to the correct step on the right.
Drag
- Establish a plan of action.
- Implement the solution or escalate.
- Test the theory to determine the cause.
- Establish a theory of probable cause.
- Identify the problem.
- Document findings, actions, and outcomes.
- Verify full system functionality.
Drop
- Step 1
- Step 2
- Step 3
- Step 4
- Step 5
- Step 6
- Step 7
