Orlando had some grievances about a laptop he had bought a few months ago from a company. He sent an email to the consumer service department
but they did not respond. He also called the company's helpline; but they refused to address his grievance. How will Orlando vent his dissatisfaction that
could possibly affect the sales of the company adversely?
A. he visits the company's consumer service department
B. he sends an email to the company's director
C. he posts his experience on social media
D. he conducts online research to check whether other consumers have had similar experiences
